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Support / Service bench

Get help with your system.

Describe the symptom and the context once. We will keep the support request connected to the contact details and order number you provide.

Immediate safety concern?

If you see smoke, smell burning, or suspect liquid or an electrical hazard, stop using the PC and disconnect power if it is safe to do so. Then describe what happened below.

01

Connect the system

An order number is useful when you have one. It is not required to report a safety or accessibility issue.

Find it in your confirmation email, or leave this blank.

02

Describe what changed

Include what you observed, when it began, and anything you already tried.

Avoid including passwords, payment details, or other sensitive information.

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